Bounce Milwaukee: Employment

Who we are, what we believe

Because we are closing permanently August 31st, we are not accepting applications at this time.

We started Bounce Milwaukee as a space where both adults and children can have fun playing. Similarly, we want to be a place where our employees are excited to come to to work, and where they are an active part of an organization. Our staff is involved in brainstorming, decision-making, and every aspect of our growing organization.

We are a One Fair Wage, unionized employer with a $15/ hour minimum wage. We believe that when Bounce Milwaukee is making a profit, the employees who are responsible for that success should do well, too. In short: when Bounce Milwaukee does well, we all do well. We offer benefits like health insurance, an employer-matched SIMPLE IRA, paid time off and paid holidays for both full- and part-time employees, paid training, and reimbursements for higher educational expenses (for you or your dependent children), discounts on food and entertainment, and paid meetings which usually involve beer and pizza tasting.

We've also been named one of Milwaukee Business Journal's Best Places to Work!
update: We made #1! Read the whole article here!

Please note! We are requiring all staff to be vaccinated for the safety of our staff and our guests, especially children who aren't yet eligible for their shots.

Outgoing? Love working with children and adults? Let's talk.

We always accept applications for employment, even when not actively hiring. Applicants must fill out both the online form on this page and email a resume with references to [email protected] to be considered. The most successful applicants will be able to problem-solve and improvise while being outgoing with children and adults.

Hosts (Including Servers and Bartenders)

Bounce Milwaukee hosts are the heart of our organization. We're looking for people who are always smiling and go out of their way to make sure everyone is having a great time. You will receive extensive instruction on operating all of the attractions, hosting the front counter, and cleaning/maintenance. Hosts may also receive cross-training on food service and bartending (18+ only). This position will offer a lot of opportunity for flexibility and creativity, as you'll rotate to different tasks throughout any given workday. As positions become available, hosts who have consistently delivered excellent customer experiences may be promoted to party hosting. This position can be part- or full-time. Most employees begin as hosts, but can be quickly promoted from within to Party Hosts, Axe Coaches or other positions.

Successful candidates will:

be available on weekends and evenings
have outgoing, positive, playful personalities
work well as part of a fast-paced team
demonstrate flexibility and a willingness to learn new job skills
take initiative to maximize guest experience
possess excellent written and phone skills
be creative, reliable, a little bit silly, and generally awesome

Party host

Every member of the team at Bounce Milwaukee is a host, but only a select few will be chosen to become party hosts. Party hosts are extensively trained to operate each of the attractions (laser tag, the inflatable sports arena, the rock climbing wall, vintage games and the inflatable obstacle courses). You will also receive instruction on hosting the front counter, and cleaning/maintenance. The most vital part of the party host position, though, is making the guest experience the number one priority, from helping guests with the booking, preparation and customization, through the actual event - facilitated by you - and through follow-up contacts after their event. Party Hosts work nearly every weekend and can be part- or full-time. All Party Hosts are promoted from Hosts, but select Party Host below if you think this is where your passion is.

Successful candidates will:

be available on weekends and evenings
have outgoing, positive, playful personalities
have demonstrated skills in working with (or facilitating activities with) children and adults
work well as part of a fast-paced team
demonstrate flexibility and a willingness to learn new job skills
take initiative to maximize guest experience
possess excellent written and phone skills
have a genuine interest in creating a unique guest experiences
be creative, reliable, a little bit silly, and generally awesome

Axe Coach

Every member of the team at Bounce Milwaukee is a host, but only a select few will be chosen to become Axe Coaches. Axe Coaches are trained to operate not only each of Bounce Milwaukee's attractions (laser tag, the inflatable sports arena, the rock climbing wall, and the inflatable obstacle courses), as well as instruction on hosting the front counter, food service, and cleaning/maintenance, but will also undergo specific training on the safe use and maintenance of Fling Milwaukee's axes. Axe Hosts work on weekends, though many are full-time as well. Applicants can be both Party Hosts and Axe Coaches, but select Axe Coach below if you think this is where your passion is.

Successful candidates will:

be available on weekends and evenings
have outgoing, positive, playful personalities
have demonstrated skills in working with (or facilitating activities with) children and adults
have demonstrated exemplary safety skills and attention to detail
enjoy working with guests to help them safely master new skills
work well as part of a fast-paced team
demonstrate flexibility and a willingness to learn new job skills
take initiative to maximize guest experience
have a genuine interest in creating a unique guest experiences
be creative, reliable, a little bit silly, and generally awesome

Kitchen expert

Our kitchen at Bounce Milwaukee is a powerhouse! We pride ourselves on having really great food made in a really clean kitchen by really fast people. Simple recipes with fresh, local ingredients. If you pride yourself on making food that surprises and delights, you're the cook we're looking for!

Successful candidates will:

be available on weekends and evenings
have outgoing, positive, playful personalities
have demonstrated kitchen skills
work well as part of a fast-paced team
demonstrate flexibility and a willingness to learn new job skills
be able to follow recipes and custom orders
innovate to create new options and flavor combinations

Manager

You'll need to be a problem-solver who understands that we do things differently, and to keep our concern for our employees and community a priority. We believe in growing our staff into leaders, so we almost exclusively promote from within the organization. We'll work with you to ensure that you have a knowledge of the many skills that our amazing staff have as you transition into your role; you'll be trained on every aspect of operations: running the attractions, party hosting, food service and cleaning/ maintenance, and will be the type of person who will both efficiently delegate responsibility and is able to model best practices yourself. You'll be responsible for supervising and motivating a team of energetic and creative hosts, as well as ensuring the guest experience at Bounce Milwaukee is incomparably great.
While a demonstrated capacity for leadership is an absolute necessity, we'll provide and pay for additional training and certifications specific to the position. You may be ServSafe certified, or have a bartender's license, but if you haven't been trained at axe-throwing, we've got your back.
Successful candidates will:

be problem solvers
have a background of management in the restaurant or hospitality industry
use excellent customer-service and interpersonal skills
love brainstorming and innovating
be able to motivate and redirect employees for long-term improvement
demonstrate flexibility and a willingness to contribute as needed
take initiative to maximize guest experience
possess excellent written and phone skills
employ basic computer skills
possess a driver's license (though we have a cool electric vehicle for work use!)
be creative, reliable, a little bit silly, and generally awesome